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LICENSED AGENCY FAQs

Why is Licensing Important?

Licensing protects consumers by reducing the risk of abuse, neglect, fraud, or inadequate care. Licensed providers are subject to regulatory oversight by the State of California.

 

What are the Benefits of Using a Licensed Agency?

Licensed agencies...

  • ​...are required to employ trained, licensed, and state registered staff.

  • ...have experienced caregivers ready to work on short notice if schedules change or a previous caregiver becomes unavailable.

  • ...assume full liability for all care.

  • ...assume responsibility for:

    • Employee hiring and oversight.

    • Employee taxes, insurance, and benefits.

    • Developing and updating a plan of care.  

    • Background and reference checks, as well as, all state licensure requirements including TB tests and fingerprint submission to the Department of Justice.

    • Continuing education and ongoing skill training for caregivers.

    • Supervision and oversight.

  • ...accept Long Term Care and Workers Comp insurance.

  • ...collaborate with other professional healthcare team members.

  • ...are bonded and insured to protect you against loss.

What if I chose an non-licensed agency?

Your responsibilities would include...

  • ...employee hiring and oversight.

  • ...employee taxes, insurance and benefits.

  • ...running background and reference checks.

  • ...finding a replacement for your employee who does not show or calls off sick.

  • ...following CA Labor Law regarding overtime, etc.

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